Prospective Clients Are Thoroughly Screened. Certainly, one of the most important tasks of a good property manager involves tenant selection. Our screening process is designed to investigate and assess an applicant's past and present rental history, financial responsibility, and income. Our staff is trained to thoroughly screen each applicant and at the same time comply with local, state and federal anti-discrimination legislation. Rental Agreements, as well as our management agreement, are updated as the landlord tenant law changes or new tax laws become effective. Computerized Monthly Statements are provided to owners. Monthly financial statements and quarterly reports enable PPM and owners to review budgets and develop joint strategies to maximize each property's earning potential. Owners Are Advised of rent collection problems that may arise as well as upcoming vacancies. Current rental market conditions and recommendations are provided by PPM. Regularly Scheduled Interior Inspections, as well as periodic drive-by visits are performed. Recommendations regarding maintenance and improvements are passed on to an owner following these inspections. Needed Repairs Are Addressed by our regular maintenance staff or referred to owners as requested. A 24-hour answering service is available, and an on-call workman is assigned to handle emergencies. Tenant retention, maintenance issues and costs, periodic inspections, and communication with owners, are some of the important aspects of our success in the field of property management. We believe that the partnership between Professional Property Management and owners of income property is further served by our involvement with professional associations and continuing education. Membership and individual participation in professional organizations such as the Western Montana Landlords' Association and the Western Montana Chapter of the National Association of Residential Property Managers have provided us with several opportunities to serve our fellow professionals. Pam has taught property management classes to Realtors and both Pam and Louise have been elected to serve as president of the local NARPM chapter If there are questions we can answer for you regarding our services or property management, please contact us. Professional Property Management, Inc. Palmer Professional Park 2685 Palmer Suite B Missoula, MT 59808 (406) 721-8990 Fax: (406) 542-2100 ppm@montana.com